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Platform Overview

Introduce new users to the core concepts of the CustoMED platform before they start working on cases.

Updated this week

What is CustoMED?

CustoMED is a cloud-based platform designed to support patient-specific surgical planning and PSI (Patient-Specific Instrument) creation.

The platform guides users through a structured, step-by-step workflow, ensuring consistency, traceability, and the ability to iterate safely.


Key Principles to Understand First

Before using the platform, keep these principles in mind:

  • CustoMED is workflow-based

  • Each step must be confirmed to save changes

  • Iteration and multiple versions are supported

  • Some actions are restricted by role or indication

  • Final clinical decisions are always made by the user

Understanding these principles will make the platform intuitive.


Organizations, Users & Roles (High Level)

  • All work happens inside an organization

  • Users may belong to one or more organizations

  • Your role determines what you can:

    • View

    • Edit

    • Approve

    • Download

If something is unavailable, it is often intentional and role-based.

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