CustoMED runs entirely in your web browser, so there's nothing to install for day-to-day use. Because it renders CT volumes and interactive 3D models, it does need a reasonably modern computer and browser. Use this as a checklist before your first case.
Browser
A current version of Google Chrome or Microsoft Edge (Chromium-based) is recommended. Recent Firefox and Safari also work.
Hardware-accelerated WebGL 2 must be enabled (default in supported browsers). The 3D editor and volume viewer rely on it.
Keep the browser updated. 3D performance and stability improve with newer versions.
Computer
Device: a desktop or laptop computer. A tablet can be used for viewing only.
Operating system: a supported, up-to-date Windows or macOS release.
Graphics (GPU): a modern GPU with WebGL 2. A dedicated GPU gives smoother 3D interaction on large cases.
Memory (RAM): 8 GB minimum; 16 GB or more recommended for large CT datasets.
Display: 1080p (1920x1080) or higher.
Input: a mouse (or trackpad) for precise 3D manipulation.
Microphone: optional, only needed if you use CORA by voice.
Network
A stable broadband connection. Uploading CT scans and downloading STL and DICOM files moves large amounts of data, so upload speed matters most at scan time.
Corporate firewalls and proxies must allow access to the CustoMED application and its file storage.
Good to know
Scans are checked and anonymized on your computer before upload, so large scans also need memory and processing power.
Keep the browser tab open during long uploads and while PDF reports are being created. CustoMED warns you if you try to leave while files are still processing.
If the 3D view is slow or blank, see Performance, Viewer & Technical Issues. It's usually related to WebGL or the GPU driver.
For the scan and file types you can upload, see Supported File Formats & Scan Protocols.