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Case Approval & Workflow Timeline

This article explains what case approval means and what happens next.

Updated yesterday

Approving a case confirms that the reviewed data is acceptable to proceed.

What Approval Does

  • Records approving user, role, and timestamp

  • Advances the case to the next stage

What Happens After Approval

  • Automated cases proceed immediately

  • Manual or hybrid cases may undergo expert validation

  • Most cases progress within 24 hours

For urgent cases, contact CustoMED support directly.

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