Comments let you discuss a case with colleagues and the CustoMED team, right on the 3D model. This article shows you how to add comments, mention people and manage threads. It is for anyone who reviews or works on case plans.
Add a comment
Click the Comments button next to Undo at the top of the side panel to open the Comments panel.
Click on the model to place a comment pin.
Type your comment. To mention someone, type @ or click the mention button, then pick their name.
Press Enter to send (Shift+Enter adds a new line).
Note: Comments are not available in demo cases. If you can only view a case, you can read existing comments but not add new ones.
Reply, resolve and filter
In the Comments panel you can reply to a comment, edit or delete your own, and resolve a thread when it is done (or reopen it). Filter the list by This case, For me, My comments or All comments. You can also drag a pin to move it.
Notifications
When you are mentioned or someone replies to you, you see it in the notifications bell and receive an email. See Managing Email Notifications & Reminders.
Bring someone new into the case
To discuss a case with someone who doesn't have access yet, invite them with a CustoMED account, or create a view-only link for people without one. See Sharing a Case with Others.